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Terms of Service

Effective date: June 1, 2026  ·  WindCo Window Washing · Thornton, CO
By using this website or booking our services, you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use our services.

1. About WindCo

WindCo Window Washing ("WindCo", "we", "us", "our") is a window washing service business operating in Thornton, Colorado and surrounding areas. These Terms govern your use of our website and your engagement with our services.

2. Services

WindCo provides residential and commercial window washing services. The specific scope of each job is agreed upon at the time of booking or estimate confirmation. We reserve the right to:

  • Decline or discontinue service at our discretion
  • Modify our service offerings, pricing, or availability with reasonable notice
  • Subcontract work to qualified, vetted personnel

3. Booking and Estimates

Submitting a booking or estimate request through this website does not constitute a confirmed appointment. A booking is confirmed only when WindCo contacts you to confirm the date, time, and scope of work.

Estimates provided are good-faith approximations based on the information you supply. Final pricing may differ if the property differs materially from what was described (e.g., different window count, access difficulties, excessive buildup).

4. Payment

Payment is due upon completion of services. We accept payment in person by Venmo, cash, or credit/debit card. We do not process payments online and do not issue online invoices or payment links.

  • Invoices unpaid after 14 days may incur a late fee of 1.5% per month on the outstanding balance.
  • For commercial accounts, payment terms are agreed separately at the time of contract.
  • We do not collect or store payment card details.

5. Cancellations and Rescheduling

We ask for at least 24 hours' notice for cancellations or rescheduling. Cancellations with less than 24 hours' notice may be subject to a cancellation fee of up to $50 to cover scheduling and travel costs.

WindCo reserves the right to reschedule appointments due to weather conditions, equipment issues, or other circumstances outside our control. We will notify you as promptly as possible and offer the next available slot.

6. Access to Property

You agree to provide safe and reasonable access to the property on the scheduled date. This includes:

  • Ensuring clear access to windows and exterior areas
  • Securing pets away from work areas
  • Notifying us of any known hazards (e.g., fragile items near windows, security systems)

If access is not available at the agreed time and we are unable to complete the job, a call-out fee may apply.

7. Satisfaction and Re-cleans

We stand behind our work. If you are not satisfied with any aspect of our service, contact us within 48 hours of job completion and we will return to address the issue at no additional charge. Claims made after 48 hours or resulting from conditions outside our control (e.g., subsequent weather, construction dust) are not covered.

8. Liability

WindCo is fully insured. In the event of damage caused directly by our negligence, we will work with you in good faith to resolve the issue through our insurance provider.

WindCo is not liable for:

  • Pre-existing damage to windows, frames, screens, or property
  • Damage caused by defective or previously compromised materials (e.g., cracked window seals)
  • Indirect, incidental, or consequential damages arising from use of our services
  • Loss or damage due to events outside our reasonable control

Our total liability in any case is limited to the amount paid for the specific service in dispute.

9. Website Use

This website is provided for informational and booking purposes. You agree not to:

  • Use automated tools to scrape or copy content from this site
  • Submit false or misleading information through our forms
  • Attempt to disrupt or interfere with the operation of this site

All content on this website (text, design, images) is the property of WindCo Window Washing and may not be reproduced without written permission.

10. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Adams County, Colorado.

11. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance.

12. Contact

For questions about these Terms, contact us:

  • Phone: +1 720 694 3240
  • Email: coheng578@gmail.com
  • Address: WindCO Limited, PO Box 451, Eastlake, 80614
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