Privacy Policy

1. Information We Collect

We collect information you provide directly when you submit a booking request or estimate form:

• Full name
• Email address
• Phone number
• Property address
• Service preferences and notes you choose to include

We do not automatically collect cookies, tracking pixels, or analytics data beyond what our hosting provider (Cloudflare Pages) may log at the server level.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your booking or estimate request
• Schedule and confirm service appointments
• Send invoices and process payments through our payment processor
• Communicate with you about your service (reminders, follow-ups)

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Payment Processing

We accept payment in person by Venmo, cash, or credit/debit card at the time of service. We do not process payments online and do not collect or store any payment card details on our systems or website.

4. Data Sharing

We may share your information only in the following limited circumstances:

• Service providers: Third parties that help us operate our website, including Formspree (form submission processing and email delivery). These providers only receive the data necessary to perform their function and are bound by confidentiality obligations. Formspree's privacy policy is available at formspree.io/legal/privacy-policy.
• Legal compliance: If required by law, regulation, court order, or to protect the rights and safety of WindCo or others.
• Business transfer: In connection with a merger, acquisition, or sale of assets, with notice to affected individuals.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable law. Booking and invoice records are typically retained for a minimum of 3 years for accounting purposes.

6. Your Rights (Colorado Privacy Act)

If you are a Colorado resident, you have the following rights regarding your personal data:

• The right to know what personal data we hold about you
• The right to correct inaccurate personal data
• The right to delete your personal data
• The right to opt out of the sale of personal data (we do not sell data)
• The right to data portability

To exercise any of these rights, contact us at the details in Section 9. We will respond within 45 days as required by the CPA.

7. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

• Phone: +1 720 694 3240
• Email: coheng578@gmail.com
• Address: WindCO Limited, PO Box 451, Eastlake, 80614

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. Continued use of our website after changes constitutes acceptance of the updated policy.